Care Managers, which might also be called Geriatric Care Managers if they work exclusively with older adults, provide support for individuals and their families as they deal with major medical care requirements. Some duties to include in your Care Manager job description include patient assessment, care plan coordination and monitoring patient progress.
A Care Manager should be able to fulfill various duties and responsibilities. The following are some duties and responsibilities a Care Manager should be able to execute:
- Assess patient needs
- Coordinate service with multiple providers and agencies
- Remain up to date on best practices and information about healthcare concerns and conditions to educate patients and family caregivers
- Monitor a patient’s medical progress via vital signs and other metrics as well as observations reported by caregivers, family members and clinicians
A competitive Care Manager will have certain skills and qualifications, including:
- Ability to quickly and accurately communicate details about a patient’s condition and ongoing care to clinicians. They must also be able to explain such things in layman’s terms to the patient and their family.
- Empathy for patients
- Organizational skills to be able to keep track of hundreds of details and support organized approaches to treatment planning and implementation.
- Problem-solving capabilities to work around complex schedules or walk patients through secondary plans when first options fall through.