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Other > Car Wash Attendant
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Car Wash Attendant

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A Car Wash Attendant completes customer service and cleaning tasks at a car wash facility. They work at both self-serve and automatic car washes. When customers arrive, they typically greet them and answer questions they have. The Car Wash Attendant might explain how the facility works and talk about the various services available to help the customer choose. Specific duties might vary depending on the type of car wash, but the Attendant typically helps align the vehicle properly in an automatic car wash to avoid contact with the equipment. They monitor the equipment to ensure it functions properly throughout the washing process. Depending on the selected service, the Car Wash Attendant might complete some of the cleaning tasks by hand. This includes pre-washing the vehicle, scrubbing the tires, cleaning the interior and applying wax. They may also dry off the vehicle at the completion of the wash cycle. If the customer has a complaint or an issue arises, the Car Wash Attendant handles it or escalates it to a supervisor.
What does a Car Wash Attendant do?
A Car Wash Attendant, or Car Wash Associate, cleans the interiors and exteriors of cars at a car wash facility. Their duties include providing customer service by explaining the car wash options, applying various types of cleaners to the vehicles and monitoring the car wash equipment.
Responsibilities
A Car Wash Attendant should be able to fulfill various duties and responsibilities. The following are some duties and responsibilities a Car Wash Attendant should be able to execute:
  • Explaining the services and packages available
  • Processing transactions for customers
  • Positioning vehicles properly within the car wash
  • Spotting potential problems with vehicles before the car wash services begin
  • Hand-washing vehicles, inside and out, using appropriate cleaners and tools
  • Vacuuming and detailing the interiors of vehicles
  • Observing car wash equipment and reporting issues
Required Skills
A competitive Car Wash Attendant will have certain skills and qualifications, including:
  • Familiarity with car wash equipment
  • Customer service skills
  • Inspection and observational skills
  • Attention to detail
  • Understanding of maintaining vehicle equipment and preventing damage
  • Verbal communication skills
  • Troubleshooting and problem-solving skills
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