A Bakery Clerk, or Bakery Representative, plays an important role in the operations of standalone bakery retail stores and the bakery departments of grocery stores. Their duties include serving customers, packaging items and assisting with food preparation.
A Bakery Clerk should be able to fulfill various duties and responsibilities. The following are some duties and responsibilities a Bakery Clerk should be able to execute:
- Greeting customers and offering assistance
- Answering questions and recommending products to customers
- Weighing and counting baked goods selected by customers and then assigning a price
- Packaging purchased baked goods in boxes and bags
- Completing sales transactions
- Cleaning the bakery sales counter, display case, food prep and kitchen areas
- Assisting with baking tasks like mixing dough or checking ovens as needed
- Decorating cupcakes, cakes, cookies and other baked goods as needed
A competitive Bakery Clerk will have certain skills and qualifications, including:
- Interpersonal skills to ensure positive interactions with customers and coworkers
- Oral communication skills to answer questions clearly and concisely
- Customer service skills to handle customer concerns and complaints in a professional manner
- Ability to remain upright for most of the shift
- Multitasking skills to serve customers efficiently during busy periods
- Attentiveness to detail to ensure that food items are prepared and packaged correctly
- Computer skills to operate pricing systems and process customer payments
- Knowledge of food service health and safety standards
