Truck Dispatchers schedule trips for freight deliveries, including scheduling drivers and routes. They serve as a central contact point for both truck drivers and customers, coordinating the shipping process. In this fast-paced job, Truck Dispatchers are responsible for multiple trucks, customers, drivers and routes, which requires extreme attention to detail. They also monitor trucks and drivers once they’re en route, and they help if an issue arises with a pickup or delivery. Truck Dispatchers work for trucking organizations of all sizes, from small local businesses to large nationwide companies.
Was macht ein Truck Dispatcher?
A competent Truck Dispatcher needs to be highly detailed and work well under pressure to coordinate lots of changing factors.
Aufgaben
Ein Truck Dispatcher sollte in der Lage sein, verschiedene Aufgaben und Verantwortlichkeiten zu erfüllen. Im Folgenden sind einige Aufgaben und Verantwortlichkeiten aufgeführt, die ein Truck Dispatcher ausführen können sollte:
Managing truck drivers’ schedules and routes
Scheduling freight to be picked up and delivered
Providing shipping details to customers
Reviewing logs of truck drivers
Documenting all calls, deliveries, routes and times for pickups and deliveries
Completing paperwork related to shipments, such as invoices
Benötigte Fähigkeiten
Ein wettbewerbsfähiger Truck Dispatcher verfügt über bestimmte Fähigkeiten und Qualifikationen, darunter:
Knowledge of trucking regulations and laws
Understanding of how shipping, trucking and logistics work
Analytical skills to problem-solve and coordinate difficult situations
Ability to handle upset customers
Technology skills, particularly in transportation management software
Strong organizational and time management skills
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