Sales Associates typically work for retail stores across a range of specialties, including clothing and accessories, technology, beauty, home decor or media and entertainment. They work closely with other Sales Associates to ensure that customers have a positive experience with their business. Their job is to assist customers in finding gifts and other items within their price range while also maintaining the sales goals of their employer. They may also be responsible for purchasing or wearing items sold in their store to be able to describe them to customers in an effective manner.
Was macht ein Sales Associate?
A Sales Associate, or Retail Sales Associate, is responsible for assisting customers throughout the buying process. Their duties include greeting customers when they enter the store, helping customers find specific products or showing them how to use them and ringing up customer purchases on the POS register.
Aufgaben
Ein Sales Associate sollte in der Lage sein, verschiedene Aufgaben und Verantwortlichkeiten zu erfüllen. Im Folgenden sind einige Aufgaben und Verantwortlichkeiten aufgeführt, die ein Sales Associate ausführen können sollte:
Welcoming customers into the store
Staying knowledgeable about our range of beauty and skin products
Explaining to customers the best products for their needs
Recommending related products to increase customers’ options and enrich the shopping experience
Explaining the benefits and functions of products, method of preparation and how to use them to achieve the best results
Promoting special sales, offers and awareness of store loyalty program
Benötigte Fähigkeiten
Ein wettbewerbsfähiger Sales Associate verfügt über bestimmte Fähigkeiten und Qualifikationen, darunter:
High school diploma or GED
In-depth knowledge of beauty and skin products
Excellent sales and communication skills
Working knowledge of POS payment systems
Valid Class-A driver’s license
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