Sales Assistant typically work in brick-and-mortar retail stores. They must be knowledgeable of the store layout, inventory and company policies in order to provide accurate information to shoppers. A Sales Assistant will help locate products for customers, place orders and holds, process transactions and keep the sales floor organized and well-stocked. They often act as the face of the company and must uphold company values both in how they dress and how they interact with customers.
Was macht ein Sales Assistant?
A Sales Assistant, or Sales Associate, works on the sales floor providing assistance directly to customers. Their duties include greeting customers who enter the store, managing the cash register or point of sale system and helping customers find products in their store.
Aufgaben
Ein Sales Assistant sollte in der Lage sein, verschiedene Aufgaben und Verantwortlichkeiten zu erfüllen. Im Folgenden sind einige Aufgaben und Verantwortlichkeiten aufgeführt, die ein Sales Assistant ausführen können sollte:
Greeting customers and offering assistance
Recommending products or merchandise to help customers
Answering questions and addressing concerns
Informing customers about sales, promotions and policies
Stocking merchandise and creating displays
Benötigte Fähigkeiten
Ein wettbewerbsfähiger Sales Assistant verfügt über bestimmte Fähigkeiten und Qualifikationen, darunter:
The ability to communicate effectively
The ability to read, write, and perform basic math
A professional appearance
A concern for others and a desire to help
Knowledge of point of sale systems
Strong customer service skills
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