Sale Associates work on the floor of a store to facilitate purchases and stock item displays. Sale Associates are responsible for knowing details about all of the products sold at their store so they can educate customers about the purpose of each item. They advertise items to customers based on their interests, recommending complementary purchases and demonstrating products when necessary.
Was macht ein Sale Associate?
A Sale Associate, or Sales Clerk, is responsible for attending to customers in a retail environment and helping them make an informed purchase of the goods they need. Their duties include welcoming customers to the store and asking them about their purchasing needs, helping people find the right item and ringing up items at the register.
Aufgaben
Ein Sale Associate sollte in der Lage sein, verschiedene Aufgaben und Verantwortlichkeiten zu erfüllen. Im Folgenden sind einige Aufgaben und Verantwortlichkeiten aufgeführt, die ein Sale Associate ausführen können sollte:
Provide outstanding customer service before and after a sale.
Maintain high levels of customer satisfaction.
Help customers determine their needs then provide proper recommendations to solve their problems.
Ask all customers for referrals.
Develop strong relationships with customers and look for opportunities to further expand their products.
Take full advantage of company training sessions and literature to remain current with product offerings.
Benötigte Fähigkeiten
Ein wettbewerbsfähiger Sale Associate verfügt über bestimmte Fähigkeiten und Qualifikationen, darunter:
Self-motivated
Strong communication skills
Ability to learn quickly
Ability to read people well
Friendly personality
General understanding of the sales process
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