Restaurant General Managers work at various types of eateries, from fast food restaurants to fine dining establishments. Their general duties are similar across the board, but there are differences, such as the experience the guests expect, the type of food served, promotions that work well and the budget. They primarily manage the front-of-house staff while the Kitchen Manager or Executive Chef manages the kitchen staff, but they serve as the leader of the restaurant as a whole. Restaurant General Managers ensure the day-to-day operations occur smoothly to provide the best possible guest experience. While many of the same duties occur each day, the restaurant industry is variable, so no two days are exactly alike for the Manager.
Was macht ein Restaurant General Manager?
Restaurant General Managers play a key supervisory role in the food service industry, providing leadership and decision-making for the restaurant.
Aufgaben
Ein Restaurant General Manager sollte in der Lage sein, verschiedene Aufgaben und Verantwortlichkeiten zu erfüllen. Im Folgenden sind einige Aufgaben und Verantwortlichkeiten aufgeführt, die ein Restaurant General Manager ausführen können sollte:
Recruiting, hiring and training all restaurant staff, including servers and hosts
Scheduling employees to ensure shifts have proper coverage
Streamlining the restaurant processes to improve the guest experience
Monitoring restaurant finances, including sales and expenses
Enforcing food handling regulations and other guidelines to increase guest safety
Handling customer complaints
Benötigte Fähigkeiten
Ein wettbewerbsfähiger Restaurant General Manager verfügt über bestimmte Fähigkeiten und Qualifikationen, darunter:
Leadership to guide and inspire the staff
Strong organizational skills to keep things running smoothly
Problem-solving skills for unexpected circumstances, such as staffing shortages or unhappy customers
Analytical skills to interpret reports and make data-driven decisions
Customer service and interpersonal skills to create positive relationships
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