The role of a Quality Assurance Professional is to identify the cause of quality problems, document them and correct them. Quality Assurance Professionals are the first people to recognize defects, preventing sub-par products from reaching consumers that could result in costly returns or a damaged company reputation.
Was macht ein Quality Assurance?
A Quality Assurance Professional, or Quality Control Professional, is in charge of inspecting products at different phases in their development to ensure they meet a set of consistent standards. Their duties include performing visual inspections, recording quality issues and planning processes to decrease the instance of defects in products.
Aufgaben
Ein Quality Assurance sollte in der Lage sein, verschiedene Aufgaben und Verantwortlichkeiten zu erfüllen. Im Folgenden sind einige Aufgaben und Verantwortlichkeiten aufgeführt, die ein Quality Assurance ausführen können sollte:
Documenting and reporting product or service quality levels
Developing and implementing standards for inspection
Developing a workflow for product inspection
Developing plans to help a company manage waste
Communicating with other team members to solve problems
Following up with the appropriate channels when mistakes are found
Benötigte Fähigkeiten
Ein wettbewerbsfähiger Quality Assurance verfügt über bestimmte Fähigkeiten und Qualifikationen, darunter:
A keen eye for detail
Communication skills
Computer literacy
Database management
The ability to consistently identify mistakes across thousands of inspections
The ability to closely follow quality standards
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