Patient Care Coordinators work as patient advocates at social service and healthcare providers like group homes and hospitals. They generally assist patients who may not be able to manage their care on their own, such as disabled or elderly people. The role of a Patient Care Coordinator is to make sure their client is aware of all the responsibilities associated with caring for their health and helping them manage those tasks. They can help the patient pay medical bills, schedule transportation to appointments, pick up medications and follow up with care providers about their condition.
Was macht ein Patient Care Coordinator?
A Patient Care Coordinator, or Care Coordinator, is in charge of managing communication between patients, family members, care providers and other healthcare institutions. Their duties include scheduling appointments with Doctors, providing referrals to new care providers and teaching patients about their health issues.
Aufgaben
Ein Patient Care Coordinator sollte in der Lage sein, verschiedene Aufgaben und Verantwortlichkeiten zu erfüllen. Im Folgenden sind einige Aufgaben und Verantwortlichkeiten aufgeführt, die ein Patient Care Coordinator ausführen können sollte:
Using data to do analytical tasks and charting tasks related to patient information
Communicating with patients about their status and condition through emails, phone and face-to-face conversations
Managing patient accounts with contact information, insurance and financial information in a confidential manner
Scheduling patient visits and answer questions, including billing and preparation
Ensuring services comply with state and federal regulatory requirements
Benötigte Fähigkeiten
Ein wettbewerbsfähiger Patient Care Coordinator verfügt über bestimmte Fähigkeiten und Qualifikationen, darunter:
Teamwork to coordinate with Doctors, Nurses and other health care personnel
Strong verbal communication skills to communicate with patients and the health care team
People skills to connect emotionally with patients and health care personnel
Leadership
Management skills
Time-management skill
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