Office Clerks can work in any office environment to improve operations and make it easier for other members of their team to complete their work. They handle filing and documentation on behalf of a department or team and make sure that everyone can easily access the information they need. Office Clerks process ingoing and outgoing mail, including sending invoices, redirecting messages to the correct person and recording department shipping and postage needs. They also assist with budget tracking by collecting and sorting receipts based on which project they belong to.
Was macht ein Office Clerk?
An Office Clerk, or Office Administrator, is responsible for performing the general recordkeeping and communication activities required to keep an office functioning. Their duties include filing and organizing records, distributing memos throughout an office and fielding inquiries from customers and clients.
Aufgaben
Ein Office Clerk sollte in der Lage sein, verschiedene Aufgaben und Verantwortlichkeiten zu erfüllen. Im Folgenden sind einige Aufgaben und Verantwortlichkeiten aufgeführt, die ein Office Clerk ausführen können sollte:
Answering the phone at a reception desk or in a specific department and transferring calls as needed
Sorting and delivering incoming mail and collecting and sending outgoing mail
Create documents, maintaining databases and sending memos and emails
Making logistical arrangements for meetings or conferences, including booking travel, making reservations or organizing rentals
Running errands and making deliveries around the office or to external parties
Collecting, filing and organizing office documents, such as reports and confidential records
Benötigte Fähigkeiten
Ein wettbewerbsfähiger Office Clerk verfügt über bestimmte Fähigkeiten und Qualifikationen, darunter:
Excellent communication abilities, including speaking, writing and active listening
Effective organization and time management skills, like prioritization, multitasking and planning
Great customer service skills, including a personable and positive attitude
High typing speed and accuracy
Good computer skills, including basic troubleshooting and using word processing, spreadsheet, presentation and email software applications
Problem-solving, critical thinking and decision-making abilities
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