Store Shoppers work as both full-service shoppers and in-store shoppers. Full-service shoppers accept shopping orders via shopping apps, shop for listed groceries, process orders through checkout and use their personal vehicles to deliver orders to customer locations. In-store shoppers do not deliver orders. They access orders through shopping service apps, process and pack the items at checkout and then pass the completed orders on to a designated driver for delivery.
Hvad gør en -NAVN-?
Store Shoppers are responsible for ensuring that orders are fulfilled and delivered to meet customer expectations, and they must often complete multiple shopping tasks within predetermined time windows.
Ansvar
Et Store Shopper bør være i stand til at udføre forskellige pligter og ansvar. Følgende er nogle pligter og ansvarsområder en Store Shopper bør kunne udføre:
Accepting shopping order batches through cell phone apps
Communicating with customers regarding orders via phone apps and text messages
Verifying if requested items are available for purchase and coordinating substitutions with customers
Utilizing application software to input item replacements and request refunds for customers
Processing orders through grocery store and big box store checkout registers and terminals
Using personal vehicles or store delivery vehicles to deliver customer orders
Nødvendige færdigheder
En konkurrencedygtig Store Shopper vil have visse færdigheder og kvalifikationer, herunder:
Good customer service skills when coordinating orders via app and text messages
Physical strength to carry groceries and other items
Multitasking skills when handling multiple orders
Attention to detail to ensure customers receive correct orders
Basic math and comprehension skills when reading orders and calculating payments
Ability to adhere to food safety policies
Lignende tilbud
Hvis du rekrutterer til stillinger relateret til et Store Shopper, se vores jobbeskrivelser for lignende roller:
