A Travel Agent, or Travel Manager, is responsible for helping individuals and businesses plan for work and personal travel. Their duties include advising clients on the features of various travel destinations, creating itineraries for dining, transportation, sightseeing and recreation and booking transportation tickets, activities, vehicle rentals and hotel accommodations.
Travel Agent by mělo být schopné plnit různé povinnosti a odpovědnosti. Níže jsou uvedeny některé povinnosti a odpovědnosti, které by měl Travel Agent být schopen vykonávat:
- Offering clients advice about travel destinations
- Helping clients establish realistic budgets for their trips and working to develop travel packages that align with those budgets
- Researching fares and rates to find the best deals on transportation, dining, accommodations and activities
- Educating clients about safety and security while traveling
- Determining necessary immunizations and travel documents
- Creating day-by-day itineraries personalized based on clients’ ages, interests, preferences and budgets
Konkurenční Travel Agent bude mít určité dovednosti a kvalifikaci, včetně:
- Extensive knowledge of US and foreign travel destinations
- Research skills to gather rates and compile lists of restaurants, sights and activities for clients
- Customer service skills to fully meet clients’ needs
- Organizational skills to manage paperwork for multiple clients
- Problem-solving skills to address issues that arise before and during clients’ trips
- Computer skills in using e-mail, word processing, spreadsheet, customer relationship management and other types of software
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