A Claims Adjuster, or Insurance Adjuster, is responsible for surveying damages to property or investigating personal injuries to decide how much an insurance company should pay to a policyholder. Their duties include meeting with witnesses and the policyholder, reading police reports and traveling to site locations to look at damages up close.
Claims Adjuster by mělo být schopné plnit různé povinnosti a odpovědnosti. Níže jsou uvedeny některé povinnosti a odpovědnosti, které by měl Claims Adjuster být schopen vykonávat:
- Investigating, evaluating and settling insurance claims
- Determining whether the insured’s policy covers the claimed loss
- Deciding an appropriate amount the company should pay out
- Ensuring that claims are not fraudulent
- Contacting claimant’s employers or doctors for additional information if the claim is questionable
- Conferring with legal counsel when needed
Konkurenční Claims Adjuster bude mít určité dovednosti a kvalifikaci, včetně:
- Analytical skills to evaluate if the insurance company is required to pay the claim. Claims Adjusters must consider multiple pieces of information to carefully make a decision.
- Communication skills to gather information from individuals, including medical experts, claimants and witnesses. They must know the correct questions to ask to get the information they need.
- Attention to detail to carefully review damaged property and documents.
- Interpersonal skills to meet with claimants and other relevant individuals who may be upset by a situation. Claims Adjusters must be able to be understanding, yet firm with the company’s policies.
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