A Hotel Receptionist is often the first person guests interact with when they enter a hotel. Hotel Receptionists greet guests, handle room reservations and transfer incoming phone calls to guests’ rooms and suites. They assign room keys and key cards to incoming guests, as well as log the keys and coordinate room numbers in the hotel’s database. In smaller hotels and establishments with limited staff, Hotel Receptionist job duties may also include preparing the hotel’s self-serve continental breakfast area, providing guests with fresh towels and linens and ensuring the hotel lobby remains clean and orderly.
একজন Hotel Receptionist কী করে?
A Hotel Receptionist, or Hotel Front Desk Clerk, is an individual who works in the reception area of a hotel or motel. Their job duties include scheduling guest reservations, assisting guests with checking in and out of the hotel and handling various administrative tasks, such as creating invoices and maintaining guest records.
দায়িত্ব
A Hotel Receptionist বিভিন্ন দায়িত্ব ও দায়িত্ব পালন করতে সক্ষম হওয়া উচিত। নিম্নলিখিত কিছু কর্তব্য এবং দায়িত্বগুলি একজন Hotel Receptionistকে সম্পাদন করতে সক্ষম হওয়া উচিত:
Answering incoming telephone calls from prospective and existing guests
Assisting guests with hotel reservations
Assigning rooms and suites to guests
Processing credit card transactions for lodging, room service and other hotel costs
Transferring phone calls to guest rooms
Providing guests with wake-up phone calls
প্রয়োজনীয় দক্ষতা
একজন প্রতিযোগিতামূলক Hotel Receptionist এর কিছু দক্ষতা এবং যোগ্যতা থাকবে, যার মধ্যে রয়েছে:
General computer knowledge
Pleasant demeanor when interacting with hotel guests
Good communication skills
Organizational skills
Ability to multitask
Willingness to learn hotel computer system/software
অনুরূপ অফার
আপনি যদি একটি Hotel Receptionist-এর সাথে সম্পর্কিত পদের জন্য নিয়োগ করেন, অনুরূপ ভূমিকার জন্য আমাদের কাজের বিবরণ দেখুন:
