Greeters work in a variety of settings that include grocery and retail stores, fine dining establishments, banks and auto dealerships. They’re responsible for ensuring that all incoming visitors are greeted in a friendly, professional manner, and they assist with seating, handle customer inquiries and direct customers to specific areas of supermarkets and shopping malls. A Greeter is the first person that customers and guests see when entering an establishment, and they’re often assigned a variety of tasks that may include greeting guests and customers at front entrances, conducting tours of hotels and answering inquiries about products and services.
একজন Greeter কী করে?
A Greeter, or Host/Hostess Greeter, is responsible for welcoming guests, customers and visitors as they enter various establishments. Their duties include directing patrons to their seats, directing customers to products in grocery stores and retail establishments and advising customers on store promotions.
দায়িত্ব
A Greeter বিভিন্ন দায়িত্ব ও দায়িত্ব পালন করতে সক্ষম হওয়া উচিত। নিম্নলিখিত কিছু কর্তব্য এবং দায়িত্বগুলি একজন Greeter কে সম্পাদন করতে সক্ষম হওয়া উচিত:
Holding doors open for incoming guests
Directing customer complaints to upper management and supervisory personnel
Handing out promotional materials and coupons to customers as they enter retail establishments or grocery stores
Offering free samples to incoming customers
Ensuring all entering guests meet security requirements when applicable
প্রয়োজনীয় দক্ষতা
একজন প্রতিযোগিতামূলক Greeter এর কিছু দক্ষতা এবং যোগ্যতা থাকবে, যার মধ্যে রয়েছে:
Good interpersonal skills
Customer service skills
Strong communication skills
Ability to sit or stand for extended periods of time when working in entrances
Ability to exhibit empathy when dealing with upset customers
Strong multitasking skills
অনুরূপ অফার
আপনি যদি একটি Greeter -এর সাথে সম্পর্কিত পদের জন্য নিয়োগ করেন, অনুরূপ ভূমিকার জন্য আমাদের কাজের বিবরণ দেখুন:
