A Personal Shopper, or Personal Shopping Assistant, works directly with customers to help them select items that fit their needs. The duties in a Personal Shopper job description may include meeting with clients to understand what they need, selecting fitting items and helping clients decide between options.
يجب أن يكون Personal Shopper قادرًا على الوفاء بواجبات ومسؤوليات مختلفة. فيما يلي بعض الواجبات والمسؤوليات التي يجب أن يكون Personal Shopper قادرًا على تنفيذها:
- Actively listening to customers and asking questions to understand their needs
- Selecting products that match what the customer wants
- Presenting several options and explaining the benefits of each
- Recommending alternatives for discontinued products
- Providing advice on purchases or helping customers choose
- Checking product availability and ordering items
سيكون لدى Personal Shopper التنافسي مهارات ومؤهلات معينة، بما في ذلك:
- An understanding of industry trends
- Familiarity with the product line
- Strong interpersonal skills, including active listening
- Basic math and budgeting skills
- Attention to detail to notice subtle differences between products
- Computer literacy and comfort using POS and inventory management systems
