A Greeter, or Host/Hostess Greeter, is responsible for welcoming guests, customers and visitors as they enter various establishments. Their duties include directing patrons to their seats, directing customers to products in grocery stores and retail establishments and advising customers on store promotions.
يجب أن يكون Greeter قادرًا على الوفاء بواجبات ومسؤوليات مختلفة. فيما يلي بعض الواجبات والمسؤوليات التي يجب أن يكون Greeter قادرًا على تنفيذها:
- Holding doors open for incoming guests
- Directing customer complaints to upper management and supervisory personnel
- Handing out promotional materials and coupons to customers as they enter retail establishments or grocery stores
- Offering free samples to incoming customers
- Ensuring all entering guests meet security requirements when applicable
سيكون لدى Greeter التنافسي مهارات ومؤهلات معينة، بما في ذلك:
- Good interpersonal skills
- Customer service skills
- Strong communication skills
- Ability to sit or stand for extended periods of time when working in entrances
- Ability to exhibit empathy when dealing with upset customers
- Strong multitasking skills
