A Bank Teller, or Bank Clerk, helps customers with routine financial transactions. Their day-to-day duties include making deposits, handling withdrawals and issuing money orders or cashier’s checks to bank customers.
يجب أن يكون Bank Teller قادرًا على الوفاء بواجبات ومسؤوليات مختلفة. فيما يلي بعض الواجبات والمسؤوليات التي يجب أن يكون Bank Teller قادرًا على تنفيذها:
- Recording transactions, which involves logging checks and preparing transaction reports
- Counting and packaging currency
- Reconciling cash drawers
- Opening new accounts and helping with loan applications
- Exchanging foreign currency
- Promoting the bank’s products and services, such as checking and savings accounts, loans, certificates of deposit (CDs) and credit cards
- Keeping customers’ personal information confidential
- Communicating with other bank team members
سيكون لدى Bank Teller التنافسي مهارات ومؤهلات معينة، بما في ذلك:
- Written and oral communication skills to handle inquiries and keep accurate records
- Organization skills to keep their workstations and drawers tidy and easily accessible
- Time-management skills to complete assigned duties during a work shift
- Teamwork skills to assist other Tellers and bank personnel as needed
- Multitasking skills to quickly shift from transaction to transaction
- Arithmetic skills to count money accurately
- Computer literacy to access account information and process transactions
- Working knowledge of bank policies regarding topics such as filing suspicious activity reports and customer identification
